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Shipping & Refunds

SHIPPING - AUSTRALIA

Free shipping is available to orders over $200. Exceptions may apply when shipping to countries with high shipping duties and taxes.

We sell products and gift vouchers online and deliver anywhere within Australia. As a general guide, allow up to 3-5 days for delivery in Sydney, 5-7 days for other capital cities and slightly longer for country areas. Express delivery is available on request (surcharge applies).

Shipping Cost & Delivery Times

Shipping Skin Care Products
Australia $10 Shipping
World-Wide $30 Shipping

Skin Care Products Orders Over $200
Free Shipping *Exceptions Apply

Shipping Gift Vouchers
Australia $3 postage
World-Wide $5 postage

Gift Vouchers Over $200
Free Shipping *Exceptions Apply

 

DELIVERY

All orders posted same day when possible or next business day.
Australia 5 - 7 Working Days
World-Wide 5 - 10 Working Days

If you are not around when your parcel is delivered, the driver will leave it with all care taken and no responsibility accepted.
We recommend you always get parcels delivered to work addresses if possible.

SHIPPING - INTERNATIONALLY

Please be aware though, prices (including delivery charges) on this site are listed in Australian Dollars. Orders are usually sent the same day or next business day. Allow up to 10 working days for delivery in major cities and slightly longer for rural/country areas. Please be aware that delivery times can vary, please check with your local postal service for more details.

We don't offer refunds or exchange for incorrect purchases once the order has been posted. If the product is damaged or we have sent the wrong product, we will refund both the product and postage fee (if applicable).

To contact us via email (enquiry@beautysphere.com.au) or phone (61 02 94176238) before you make your purchase.

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at The Beauty Sphere, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by The Beauty Sphere as responsible for the personal information.
  • Events outside The Beauty Sphere control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Please note that local charges may occur.

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at The Beauty Sphere, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at The Beauty Sphere for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by The Beauty Sphere as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to The Beauty Sphere and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request The Beauty Sphere to delete or correct the information held about you. By accepting The Beauty Sphere Conditions, you agree to the above.

Force Majeure

Events outside The Beauty Sphere's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that The Beauty Sphere is released from The Beauty Sphere's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain The Beauty Sphere's property until full payment is made. All prices are GST inclusive, the price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from The Beauty Sphere. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.